After 2.5 years in Yahoo Labs, I’ve decided to leave the world of industrial research labs and join an exciting, mature Irish startup called Intercom as Senior Product Analytics Manager. While I have thoroughly enjoyed my experience and journey in Yahoo and have learned a great deal from my colleagues there, it’s time for a new challenge and the next chapter.
At Intercom my task is to help build up and lead a product analytics team who will work closely with product, design and research teams to generate insights and metrics that will inform the design, development and measurement of Intercom products. The role starts here in San Francisco but is based in Dublin so in a few months time my family and I will be moving back home to Ireland after almost 8 long years away!
Overall I’m super excited about this next venture. In particular the opportunity to work at such an exciting company who cares deeply about user experience, the challenge of leading a product analytics team and shaping a culture around data, the potential to have such a positive impact on Intercom’s products and of course the opportunity to return home to Ireland.
Intercom’s mission is to Make Internet Business Personal. And they are achieving this through an integrated platform of products that enable businesses to acquire, engage, learn from and support their customers.
We’re hiring!!! So if you’re interested in data science, quantitative research and analytics with a passion and interest in product, then please get in touch! Here’s to a very exciting 2016 🙂